Your Local Specialist Travel Advisors For Custom Tours in Spain & Portugal

How It Works

Below are the 7 EASY STEPS to arranging your perfect Custom Private Tour to Spain or Portugal with Totally Spain. 

 

PLEASE REMEMBER

Totally Spain can make all of your land arrangements in Spain & Portugal.  We are experts in complex custom trips in Spain and Portugal that require co-ordinating a whole host of different services including: 

- Booking Hotels, dealing with special requests and securing specific room types

- Booking Private drivers, private transfers, high speed trains, luxury coach travel

- Booking Private Expert Guides, Small Group Tours & Special Themed tours (gastronomy, wine and more)

- Booking Restaurants and Special Dining experiences

- Booking Special activities (winery visits: cooking classes: tapas tours: visits to artisans and producers of olive oil, Spanish jamon, etc: guided hiking and biking: boat excurions: hot-air balloon rides & more!)

 

 

YOUR PERFECT TAILOR MADE TRIP STARTS HERE!

Obligation free proposal.
Response within 48hrs

Steps for your perfect custom tour

Please complete our handy REQUEST A CUSTOM QUOTE form or email us at info@totallyspain.com

Share with us the trip you have in mind, places you wish to go, when you plan to travel and how you like to travel (luxury, first class, etcetera).  Also let us know who will be travelling, your preferred style of travel (4 star, 5 star etcetera). What you would like to see and do.  Highlight your special interests and experiences `wish list´. Your dislikes.  This information will allow us to better gauge the hotels and services to include, so as to create and present the most suitable custom trip proposal.  Don't worry should you forget anything, this is just the first contact to help us start the process and for a Totally Spain Travel Advisor to gain an initial understanding of your requirements. A guideline to your trip budget is also required. 

WHY DO WE REQUIRE A GUIDELINE TO YOUR BUDGET?

It's as simple as this. In order to be able to advise you properly on what you can realistically do on your trip,  it's vital we know how much you wish to invest in your custom trip.   That's it.  For a tailormade trip, it's the only way that we can determine your expectations and advise you correctly on how to get the best value, based on your precise budget.  It also means that we can guide you on where to compromise, if it were necessary,  without impacting on the overall quality of the custom trip you are trying to achieve.

By not being clear about your budget, trip content decisions may be made by Totally Spain to accommodate a lower amount ,meaning that you may be missing out on unique experiences, better hotels, better rooms, etc., simply because we were concerned about the budget.  On the flip side, we may spend time preparing a trip that is entirely outside the budget you had in mind. 

It's better to be completely upfront – that way your Totally Spain Travel Advisor can guide you on where it's worth spending and where you can scale back, to ensure you stay on budget and get the best result.

Upon receiving your request - usually by email -  a Totally Spain Travel Specialist will review it and write to you to acknowledge receipt. They will probably have a few questions, to clarify things.

They then get to work on preparing a custom proposal* for you which we believe to be the most suitable based on the brief and budget you have provided. Depending on the duration and complexity of the trip, this may take 48hrs or longer to prepare.

Once ready we will email this proposal to you for review and your input . Also to invite you to make any modifications you deem necessary.

Note: All of our custom trips must include all the land arrangements i.e. accommodations, private guides, experiences, transport, etcetera.  We do not arrange any trips that do not include accommodation nor do we provide a booking service for ad-hoc services such as tour guides and transport.

Once you have reviewed your custom trip proposal and provided your feedback,  we’ll tweak the itinerary and services according to the feedback you have given us, so that it meets your requirements entirely.

Please note that we will prepare up to TWO Custom Trip Proposals free of charge. If any additional proposals are required, we would first need a booking commitment from you in the form of the non-refundable booking deposit, before preparing any additional proposal. The deposit would be deducted from the final price of your trip.

After this, once you are happy and give us permission to go-ahead, we will proceed to book your custom trip.  Note that a booking confirmation deposit is required at this time.  Once received we will secure your hotels, reserve your private guides and drivers, book activities and key attractions, etcetera.

BOOKING DEPOSIT

A minimum 600 euros deposit is payable so that we can proceed to make all of your arrangements and secure your booking.  Sometimes the deposit may be higher depending on your itinerary and services as some may require full payment at time of booking or, a supplier may insist on early payment due to high demand or availability issues, etcetera.  We will advise you of this before any booking is made so that you are fully aware.

If your booking is made within 8 weeks of your departure date then final payment is due at time of booking.

Payment may be made by VISA or Mastercard using our Secure Online Payment facility.  Payment by American Express may be done manually by providing us with your card details.  A 1% administration fee applies to AMEX payments.

 

BOOKING CONDITIONS

See our Booking Conditions here.

Final payment is due 8 weeks prior to departure.

We require Final Payment 8 weeks prior to departure so as to allow us to:

  • finalise all the arrangments for your trip
  • Prepare your personalised documentation
  • Ship your documents so you receive them in plenty of time to review and prepare before you arrive. We ship via UPS. 

For very late bookings, your documentation will be sent to your first hotel and we will email you copies of the most important documents.

Before you arrive you should carefully review your Trip Documentation that we sent to you.  We provide a lot of useful information to make your trip go smoothly.

We also recommend reading our blog Totally Spain Travel which has tons of useful information about Spain and Portugal. Including articles such as

Travel Checklist for Spain & Portugal
Tipping in Spain  
What to Pack 

Once you arrive you have access to Totally Spain and our team (guides, drivers, etc.) by local phone or email at any stage of your trip, should you need us. We’ll have supplied you with all of the contact names and phone  numbers for your private guides and drivers and we highly recommend that you load them into your phone before arrival, for easy access.   Whatsapp, the free messaging app, is widely used in Spain and Portugal and is an excellent way for making contact with all of the people involved in your custom trip. Please download it and familiarize yourself with it, if you aren't already using it.

Afterwards please be sure to let us know how your trip went and how we did.  We love to receive Client’s feedback.  See Totally Spain Reviews here. 

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Why Choose Totally Spain

Totally Spain winner world travel award 2024

Winner Spain´s Leading Tour Company 2022, 2023 & 2024 at the annual World Travel Awards.  We are based in Spain and we take our clients travel needs very seriously. We have a proven track record built-up over 24 years dedicated to designing top class Private Custom Spain & Portugal trips including Private Self Drive Tours, Rail and Coach ToursPrivate Guided Tours, Private Chauffeur Drive ToursThemed Tours - Wine, Art, Gastronomy, Luxury Honeymoon Vacations, Private Group Tours and more.

When you choose to engage directly with our Spain-based travel agency, you unlock unparalleled value for your money. This is made possible through our exclusive supplier arrangements, up-to-the-minute local insights, and extensive contacts cultivated over numerous years. Totally Spain ensures you a direct and personalized experience, guaranteeing you the utmost satisfaction in every aspect of your travel arrangements.

Totally Spain is a fully licensed and bonded Spain Travel Agent successful in business since 2000.  Your entire custom trip will be handled by knowledgeable and creative, expert Travel Advisors who know Spain and Portugal inside out.  We are a single source for all your Spain & Portugal travel needs, no matter how complex.  Totally Spain has an outstanding network of trusted partners in both countries that allow us provide our clients with access to unique and authentic experiences. At every stage of your custom trip, from inception to conclusion,  Totally Spain will be on-hand for you.

Since the year 2000, Totally Spain has meticulously planned and orchestrated bespoke journeys for over forty thousand discerning travelers hailing from various corners of the globe. Our dedicated team has been instrumental in turning the dreams of these mature explorers into reality, guiding them through the enchanting and authentically rich landscapes of Spain and Portugal. 

Our commitment to excellence is reflected in the exceedingly high levels of customer satisfaction we consistently achieve—a source of pride that motivates us to continually exceed expectations. At Totally Spain, we are unwaveringly devoted to providing an unparalleled travel experience, ensuring that each journey is not just a trip but a personalized exploration of the truly captivating cultures and destinations we showcase.

Totally Spain Tour Reviews

Hi Belen, We just got home last night and I wanted to send you a quick note thanking you, your staff and support team for an AMAZING vacation!  We had an absolutely wonderful time and could not be more happy. The hotels were in perfect loc...

Neil and Gloria Springer, Michigan, USA
2023-10-25

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CUSTOM PRIVATE TRAVEL BY THE SPECIALISTS IN SPAIN & PORTUGAL

Totally Spain is a savvy and reputable Spain & Portugal Travel Agency with expert travel advisors dedicated to organising exceptional Custom Designed Private Travel.

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