TOTALLY SPAIN CUSTOMER TESTIMONIALS

Dear Ken,

I just wanted you to know that the vacation you suggested and booked was great.  My wife and I enjoyed the accommondation and cities immensely.  I will say that Plasencia is not as nice overall as Salamanca or Avila, but the parador there was outstanding.  Thank you so much for making my vacation so much easier and stress free.  The information you provided for each city and translation materials was great.

Dear Totally Ken:

Thank you so much for all your help and guidance with our trip. All your arrangements went without a single hitch, and we were constantly appreciative of your thoughtful, careful planning.  You should know that our new nickname for you is "Totally Ken," a moniker which was invoked many times in gratitude!

We were extremely happy with everything you did to make this trip a reality.  We would work with you again in a heartbeat.  In fact, our parents are planning a trip to Spain some time in the next few years, and we will definitely recommend that they ask for your help in planning the trip.

Dear Belen,

Just a short note to thank you for the wonderful hotels you booked for us. We really enloyed our short, but fun filled five days in Euskadi! We were very impressed with the leisurely pace of life and the wonderful food.

We hope to return again sometime and stay for longer and maybe include the Rioja region next time!

Once again thank-you for all your time and advice and of course we have spread the name totallyspain.com to all of our friends!!

Dear Belen

Many thanks for the info pack which we have now received for our trip at the end of this month. I am impressed. In fact overall, I am quite impressed with your service. You seem to have arranged us an excellent itinerary and booked us very good accomodation well suited to our needs, and it cost us very little effort - which is important to me. You have my thanks, and my congratulations on a very good service.

On a lighter note I must remember that we haven't visited any of the hotels yet, and if the weather isn't superb I just might hold you personally accountable!

But seriously, I have been very pleased by your service in setting up our trip so well, and the info pack has added considerably to our anticipation and our preparation.

Dear Ken

Just to say that we had a great trip to Andalucia and everything went very smoothly.

We particularly liked the Paradores at Arcos, Granada and Carmona (the views at Ronda were great too).

We appreciated the fact that you had taken the hassle out of all the booking for us, including seemingly making it clear that we were a family - that our rooms were always close to each other (in Sevilla we even had connecting rooms.  We also used virtually all of the information that you sent to us.

The maps of each town were really useful and the other leaflets covered a lot of what we ended up wanting to see.  I was especially pleased that you included the leaflet on the Arabic Baths (Hamman) in Granada because I am a sucker for such things. Unfortunately we did not make it to Jerez or Cordoba but there is always a 'next time'.

So thanks for helping us organise our introductory holiday to Spain.  We will be back!

Dear Belen

Just wanted to thank you for all of the arrangements you made for us. Everything worked out great and we were able to make good use of the packet you left for us at the Europa hotel.  The vouchers were all acknowleged with no problems and things went smoothly.  We enjoyed our visit to Spain.

Dear Ken

We wanted to let you know that our trip to Spain in October was outstanding. We appreciated all that you did for us to make the trip enjoyable.

I apologize for being so late in expressing our appreciation but we had a great time and it was due to your suggestions of where to stay and what to see. We are "veteran" travelers and the organization of this trip was extremely well done.

Belen

Sorry it has taken me so long to respond!  Our wedding and honeymoon were wonderful.  Thank you so much for organizing the Spain portion of the trip.

Everything went smoothly and your recommendations were right on the money!  We loved our hotels in Sanlucar de la Barrameda, Seville, and Granada. We especially loved La Cazalla.  What a lovely place.  We ended up having dinner there both nights, and it was marvelous!

We've already been recommending you to many of our friends!

Many thanks for your help and finding us our lovely accommodation. We have just returned from Cadaques after having a super time. Everything went like clockwork and the travel plans were exactly right. The weather was warm - just right for us as we were able to explore the area. The Cap de Creus was stunning. One problem, however - the week just flew past and we wished we had booked two!!! Thanks again for you help.

Dear Ken

We've been back from our trip for 12 days, but I only now have time to write to thank you. We enjoyed Spain immensely. The trip was aided so much by your thoughtful attention to detail and to our concerns.

Each of the hotels was terrific - small, comfortable and perfectly located. The Begur hotel was especially wonderful, for the beautiful suite, the wonderful restaurant, and the magnificent Clara.

I especially appreciated your thoughtfulness in calling both before and after the drive to Barcelona to make sure it had gone well.  Actually, Joan had given me excellent advice as to roads,  and it turned out to be a Spanish national holiday, so traffic was quite light.

As you know, even the weather cooperated in giving us a splendid trip, and I only wish I could find travel advisors as knowledgeable and helpful wherever I travel.

We have just returned from the visit which you planned for us, to Muxica to see our friends, then along the camiño frances by Santo Domingo de la Calzada, Castrojeriz, Carrizo de la Ribera, Guitiriz and to Santiago; what a trip! It was a most memorable holiday, and very special. Thank you very much. You also organised the most splendid weather for us ! We particularly enjoyed the lovely welcome we got from Avelina and Angel in Castrojeriz; they are one of the best advertisements that Spain could ever have. We also very much enjoyed the Posada del Marques, but had the minor complication that the cook was on honeymoon, so there were no evening meals available. Very luckily there is one decent restaurant in Carrizo, where they looked after us very well, though our lack of Spanish was a challenge; but the loss of dining in a hotel in a community with so few tourist facilities was almost a problem. We were very impressed with the sheer thoroughness of your support for us; we knew where we were going, how to do it with the maps you provided - though as we are map addicts, we did buy some extra ones - we were grateful for the menu guide, and we had a marvellous time. We are singing your praises as we enthuse about the holiday. Thank you again.

We had a great trip, thanks in large part to the plans you made for us. The lodgings were welcoming, with warm and helpful hosts, and most in excellent locations for exploring. The countryside in the Basque and Rioja-Alaveysa regions was beautiful, and the brochures and guide info you sent gave us lots of options for planning our days. We had very little trouble driving around thanks to the excellent maps you sent (the only problem was Madrid, but not for lack of maps!). And the Menu translation guide was invaluable! If we were to change anything, it would probably be the length of our stays in the Basque area inns, we could probably have done with only two days each in Sojo and Aia. I'm glad we decided to include a parador, the one at Lerma is beautiful and luxurious. The city hotels in Barcelona and Madrid were so well situated that we could walk out the door and immediately be on our way to major destinations. The hostess at Hotel Larrain went out of her way to provide us with options and called to make our booking at El Fabulista bodega. I'm sorry we missed seeing you in Vitoria, we could have used some help finding our way out of the city! We actually ended up on the route over the mountains and really enjoyed the view coming over into the Rioja valley, so it worked out better that we didn't get on the major highway. One place we stumbled upon in Vitoria was the San Vicente Tower, the guide took us up the tower to enjoy the view, and then we got to walk into the space between the cathedral ceiling and the roof to see the structural beams that upheld the ceilings- fascinating! Thanks for your guidance in planning, all the touring information and for the excellent lodging and rental car arrangements. You facilitated all the details, and that gave us the freedom to enjoy the days at our own pace and based on our niclinations. I would certainly recommend your services to others who enjoy travelling independently.

Just to let you know we thoroughly enjoyed our time in Spain & we were very happy with all the arrangements you made & we were very impressed with the thoroughness of the instructions on how to get from San Sebastian to Comillas & the apartment (they were very useful, especially returning to Bilbao airport when the fastest route was the one we needed). We were also very impressed with the whole pack you supplied & enjoyed reading & exploring the area around Comillas based on some of your recommended routes. The apartment was exactly as you described & although there was some noise it was no more than expected at a holiday resort of this type & it was not very busy in general so we have no complaints at all about the apartment. In fact we thought it was in very good condition & very spacious ... the boys certainly enjoyed the kiddies pool !!! Thanks again as I am sure the effort & attention to detail you put in helped us relax get as much out of the holiday as we wanted.

Thanks for all your help, I really appreciate it. It has been a pleasure to deal with a company so customer focused. You have answered all my questions and queries (and there have been a few) promptly and in full. That has been a big help for me and my wife when it has come to making decisions about this holiday.

We arrived home last week and I wanted to thank you for your help in arranging our holiday in Spain. The Madrid hotel was in an excellent location and although only 1.5 days there we had a great time in Madrid. We managed to see the Prado, Thyssen and Palace Real (all of them great highlights), as well as hopping on and off the tourist buses (I'd suggest you push the bus for people only spending a short time in Madrid - especially the ticket which includes museum admissions).

My wife picked up a Lladro and some killer heel shoes so she was doubly happy. I can thoroughly recommend the Golf Guadalmina - provided people have a hire car, to get to Marbella for dining and shopping. We had 2 dinners at Guadalmina and, frankly, they were the best meals we had in 2 months through Europe. Golf Guadalmina is in a beautiful setting and our balcony looked over a couple of holes, down towards Gibraltar and Morocco. The pool and beach areas are very pleasant and quite peaceful.

Nerja was just the most beautiful place, with its narrow lanes, white-washed buildings and elevations above the sea. The Parador enjoys a great location, with the most fantastic views. By the time we reached the Costa Del Sol, we'd been on the go for 6 weeks and we were both well and truly ready for a very laid-back beach/ book rest, with just a bit of shopping and dining thrown in. Both places we stayed at were very good. So, thanks for your help - there's not much available in Australia and you’re advice was very good; particularly the location advice in Madrid.

Just back to work this morning - what joy. We had a fantastic holiday and all went to plan. It´s hard to pick out a favourite spot as we saw so much and the places we stayed were so varied. We particularly enjoyed our stays in Lanciego and in San Pelayo and meeting the personalities there. Hondaribbia was also very enjoyable and then there was Cudillero .... I could go on. Its just a pity it all had to end. We'd definitely do it again though might limit ourselves to a smaller area the next time and will recommend you to anyone who mentions going to Spain. Thanks for all your help.

I just wanted to express my thanks for arranging such a marvellous holiday for myself and Craig. Spending 2 nights in Madrid and Marbella worked a treat and it all went perfectly for us! In all destinations the accommodation was ideal; the arrangements worked perfectly, our only problem was, as you know, with the first night as we believed that the ferry was going to take 28 hours, not 36! Anyway, this email is really to thank you and the team for all of your help, we would certainly recommend you guys and would use you again!

Yet again Liz and I would like to thank you for your recommendations and arrangements enabling us to have another superb holiday in Spain.

The accommodation in Lanciego was lovely and the owners particularly helpful. As for Arnedillo, this was definitely my favourite. a terrific small hotel - great room, very enjoyable good food, very friendly host (despite our not speaking Spanish) - set in a beautiful location. A place I hope we can return to one day.

Thank you for recommending Zaragoza. It was just right for a 2 night city break - small enough to walk to the main sites without getting too tired. Dining in the evenings was fun as well. On the way from Arnedillo we visited Belchite and as you suggested it is a remarkable place worth going out of our way to visit.

We really enjoyed the Costa Brava and would like to thank you for making the arrangement for the alternative apartment. We also preferred Calella to Llafranc, so things worked out very well for us. One thing we did was to take a drive to Banyoles in the middle of the week - a leisurely stroll round the town, lunch by the lake, followed by a boat trip -it was the most relaxing day of the whole holiday and thoroughly recommended.

And finally, Barcelona. Yet again your choice of hotel was excellent. The hotel recommended an excellent restaurant round the corner and, being close to the fountains, it was an excellent way to finish the holiday.

Just to say that Liam and I had a marvellous holiday in Northern Spain recently. In fact we only returned to Ireland last Friday night. The real reason I am emailing you is to thank you for all your help and assistance and to say that everything was as you said and all your directions were spot-on. Liam has been telling our friends, since our return, just how efficient you are - take a bow. We had no problems and everything went smoothly. The scenary was wonderful and the weather, as you know, was great, so what more could one want. Once again, many thanks.

Thank you for your efforts to make sure that we had our best holiday ever. Things got off to a good start with the reception at the hotel and got better throughout the evening. Once again thank you very much for your generosity - the food and drinks were lovely and the atmosphere was fun - we thoroughly enjoyed ourselves and hope that something similar can be planned for next year.

The apartment on the coast was sensational with a balcony overlooking the bay , with Mundaka and Bermeo in the distance . We spent a lot of time looking at the view and eating meals on that balcony. An excellently equipped apartment, but no bidet - now who would have thought that any English person would remark on the lack of a bidet! Superb beaches , obviously very popular with families from Bilbao - amazed at some of the places that they managed to park their cars! We especially liked Guernika - the peace museum and the Monday market. Very few people spoke English but we met with unfailing friendship and good humour from everybody.

Back to the south and Arnedillo for the last five days. On the journey we wondered what we would find - the landscape is so bleak and rocky and the sun is so hot - but were delighted with Las Pedrolas and Ignacio. You have obviously been there and had dinner on the terrace so you know the way that Ignacio looks after his guests. Lovely food served in very pleasant surroundings . a beautiful (air conditioned ) room and a real attention to detail. The town itself had more to it than originally met the eye - we strolled the riverside paths to the hot pools several times , walked to watch the vultures , and on one cool day we ventured up into the hills for several miles. A perfect end to an excellent holiday.

Thank you for organising such a lovely trip. Every thing went perfectly for us (& some of your other clients who we met!). Only black spot was Velguellina de Orbigo- Nothing wrong with the room but such a sad unattractive town. However the hotel in Rioja more than made up for it, it was so good. As a result next time we shall have fewer paradors, though we loved the one in Pontevedra, and more of your recommendations. What a good service you run.

We are finally back home in Dubai, having spent a wonderful vacation. I would really love to thank you for all you have done, big & small things. Everything was perfect: hotels were charming, information full & all your maps were extremely helpful. And the car turned up to be the same Audi A4 I used to have, so it was really easy. I hope to use your services in future. There's so much to see in Spain. And I will definitely recommend you to friends. Thank you very much again & best regards from my family.

We have just returned from Spain and this email is to thank you for organising superb hotels for us. I am quite delighted with the service you have provided and am more than happy to provide a reference for you and your services should you require this.

Many thanks for your hospitality in Vitoria. The La Blanca festival was certainly a highlight of the trip .... completely barmy. I enjoyed San Sebastian and the coast around there. I did make it to Getaria for some sardines...excellent!! Good fireworks in San Sebastian but nothing quite to match the Celdon in Vitoria. I shall email some reflections later....perhaps after Sleazyjet have managed to bring me my luggage which appears to be having an extra day in Bilbao. Adios.

We have just arrived home after a wonderful holiday in France and Spain and I would like to say a very big thank you for your hospitality at the La Blanca festival in Vitoria - we had a wonderful time made all the more special by being included in your party. It was a tremendous evening we had such fun and really enjoyed sharing the experience with yourselves and the others, they were such a pleasant group of people to spend a few hours with. The girls are still enjoying telling their friends all about it. Thank you once again for a wonderful experience and for being such welcoming hosts.

I wanted to tell you that our trip through Andalusia was a wonderful success. Although very busy every minute of every day, we were able to do and see everything we had hoped: most particularly visiting the extraordinary Moorish architectural sites in Seville, Cordoba and Granada, but also appreciating the beauty of the small villages through the countryside and of the spectacular sites in which the Paradors were located (such as Ronda and Carmona), and experiencing the excitement of the bull fight in Puerto de la Santa Maria, delight in seeing the Cartuga stallions and pleasure in tasting sherry in Jerez de la Frontera to name just some of our activities! The Paradors were lovely and the food excellent (in all but that in Arcos where it was very good). Fabulous! So, thank you for your excellent arrangements, including the nice packet that provided us with all the maps we needed in each site.

Many thanks for organising our recent holiday in the Basque country. We had an absolutely fantastic holiday visiting Bilbao, Vitoria-Gasteiz, Laguardia & San Sebastian. Despite the weather, your maps, brochures and directions made the experience of driving around the Basque quite easy and enjoyable. All our accommadation was top-class. Everything went perfectly with Europcar !! It was lovely to drop in and see your offices in Vitoria and Belen was most helpful in re-arranging some of our accommodation. Our favourite destination by far was Laguardia. We really enjoyed our time there and have little doubt that we will return again someday. We have no hesitation recommending Totally Spain and already a number of our friends have expressed an interest in your service. We wish you the very best for the future and look forward to dealing with you again sometime. Many thanks once again !!!

I think you must really know me because you gave me everything I would have picked had I known to myself. All the hotels were perfect in every way and the right assortment. And, I was impressed with the locations of the hotels you choose for me. Each one was in the perfect area for me to get around and see everything!! I absolutely adored my wonderful hotel in Ronda. What a charming, tastefully delightful place! It's a must see, must stay at!!! I referred several people to just even go there for lunch or dinner for the rest of my trip to anyone who was going to Ronda. It was so wonderful and my room opened up to the most fabulous pasture with horses and sheep. The garden where we had our most delicious meals was a dream in itself. The other hotels were charming, beautiful and wonderful service as well. And the car, I did just fine. In fact I enjoyed driving and found every destination without problem as you had explained when I previously was paranoid about my inexperience with maps. The highways are so clearly marked for each city in each direction I had no problem and loved the driving. I even liked the small amound of driving on the cobble stone streets when I went out at night from town to town. I had the most wonderful trip and you really did such a fabulous job in order to make it all work, easy, and perfect for me. I plan to go to Italy next year so I hope there is a "Totally Italy" and you book it.! I will recommend you to anyone and everyone (I have all ready begun to) who is going to Spain. I consider you totally responsible for my smooth plans and delightful trip of perfect hotels, car, and complete plan! Thank you so much!!!

You may remember that I booked a holiday through you and Totally Spain to the places suggested below. I would just like to drop you a note to thank you for all your help and suggestions. From the first contact with you to the final handing over of the car at the airport, the holiday could not have been better organised, the details any clearer or the information more helpful. The house at Lezama was outstanding and the hosts were unbelievably hospitable and friendly. The second house at Hondarribia was lovely and was a perfect base for exploring. We thought Hondarribia was a fantastic town. Many thanks again to you and everyone at Totally Spain. I would certainly look at using you again and would recommend you without hesitation to anybody.

We had a wonderful time in Catalonia. Delighted with accommodation and all other arrangements. Thanks to you our holiday was a great success. We are currently spreading the gospel of 'Totally Spain' to all of our friends.