TOTALLY SPAIN CUSTOMER TESTIMONIALS

Hey Belen! Jen and I have now been back for over a week now and have almost adjusted to being back in our own time zone! While it seemed like a nice long vacation while we were on it, reflecting back, it seems like not long ago we hadn’t even started planning it and it’s already gone. It was a fantastic trip and I thank you for the excellent itinerary that you and your team put together for us………..We thank you very much for all the work you put into the planning – there’s no way it would have been a great a trip had we attempted to plan it on our own or on the fly. Very much appreciated.

Hello Olaia – I wanted to let you know how much fun Jon and I had in Spain.  The trip you planned for us was perfect.  We enjoyed all of the tours and the accommodations were fabulous. 

We’d like to return to Spain and we’ll certainly contact you if/when we do.

Thank you for everything.

Hi Belen, We are just sitting in the Barcelona airport about to head home. I just wanted to send you a brief email to thank you for organising our absolutely fantastic holiday in Spain and Portugal. We have had the best time, the food wine accommodation has all been great. What has been outstanding has been the attention to detail by you, All travel arrangements went without a problem the mix between tours, gastronomic experiences and the guides was amazing. All guides were great but the 4 outstanding ones were Fabio in Barcelona and Adriana in Lisbon , Ignaco in San Sebastián and Rosanna in Madrid. We had to best time with them. It seems that you also arranged for the weather to be perfect as it only rained on one day. ……..We will definitely be recommending you and your company to all our friends in Australia.

Hi Belen. I am thrilled to say that the large package that you sent with the documentation for our trip to Spain, arrived at my home today. I have had a quick look through, and all the relevant tickets and vouchers are there. I am also very pleased that you have included so many extras, like maps, translations, and suggested attractions, etc. I look forward to having the time to read everything more thoroughly. It has certainly made me even more excited about our upcoming trip. And now I can relax a bit knowing that I have all the information and documentation that we need. What a wonderful and thorough job you have done for us. I will certainly be "singing your praises" to our friends, and any other travellers looking for advice. Thank-you so much for a job well done.

Dear Olaia...we just got home yesterday and I wanted to thank you for all your hard work for our trip....everything worked out very well and I would not hesitate to recommend you to any of our friends who travel to Spain.

 Thanks for everything

Dear Olaia, We are home from our  walk on the Camino de Santiago with wonderful memories. The weather was grand, we met many interesting people on our pilgrimage and thanks to your expertise we had first class accommodations in inns, pensions and hotels. In every place that we stayed, our hosts were welcoming. Each night's lodging was different, unique in its own way, and added to our very positive feelings about Galicia.  

The culmination of our 108 km walk in Santiago for Easter weekend was inspiring and our hotel ( one of the Pousadas de Compostela) near the Cathedral and its very helpful staff just made everything better.

Thanks again, if another trip to Spain is in our future, we would certainly
contact you.

Hi Belen; WOW! ALL THE INFORMATION FOR OUR TRIP ARRIVED TODAY. We couldn’t be more pleased I have used a lot of travel agents and never had the exceptional service you provided! The attention to detail, maps, food guides, tours - it all is fabulous. Please use us as a reference and let us knowhow we can post a comment on your web site. We hope you expand your business to include France and the rest of Europe. Many, many thanks

Hi Olaia, Thanks for the prompt reply and I was able to print all of the tickets and documents. I think you did a fantastic job once again ( my third time using you and Totally Spain ) I will highly recommend you and your company and hope your supervisors appreciate what an excellent, valuable employee they have with you. Maybe, you can show them my pleased reply and thank you !!

Hello Olaia, Our trip to Spain was a wonderful experience, one we will never forget. Much of its success was due to your help in booking excellent hotels, guides, entrance to sites, and transport. All worked beautifully, and thanks to your guidance, it was a much better trip than we could have accomplished on our own. Again I want to thank you for all your help, Wishing you a wonderful Christmas season

Dear Olaia, Thank you! We would like you to know that we have given your name to countless people and told them what an amazing job you did booking us into the most charming places we could have imagined! We would never have found those places on our own. The host and/or hostesses in the places we stayed were the nicest, kindest, most helpful people - and we think and talk of them often. Thank you so much for working with us and for all that you did to make our stay in Spain PERFECT! You come from a beautiful country with the nicest people - no matter where we went people were incredibly kind to us and so patient with our terrible language skills(!) We could ask complete strangers on the street for directions and more often than not they would walk us to where we were going! We could ask waiters to order for us and they would bring us the best meals we could possibly imagine. We will go back to Spain again one day soon. Thank you Olaia - for all your hard work - you are so good at what you do :)

Hi Ken,
Wow, our trip to Northern Spain was fantastic. You made it a reality. Thank you for working with our group of 24 to make each day a memory. Our tour guide, Carlos, was super a great person and respected by all of us. Many members of our group felt you provided special treatment and a personal touch in meeting with the group. They were impressed. If any clients want a first hand personal endorsement of Totally Spain, you may use my email address. As I begin to tell people about our trip, I find myself liking the trip even more. When I tell them about various things we saw and did it just makes the trip so meaningful. I know as a group we will be talking about this trip for a long time. You did it. Thank you.

Ana, We have just returned from a wonderful trip around Andalucía. We thank you and your team at Totally Spain for making the arrangements for us. Everything without exception went to plan: all the ticketing was perfect, taxis arrived on time, your advice about trains/car hire was very valuable (and saved us a significant cost) and the supporting information was immensely helpful (particularly the translation document for the food!). In all you made the trip more relaxing and enjoyable – we could ask for no more. We would be happy to use your services again and to recommend you to others. In a word, the trip was estupendo!

Hi Olaia, This is a belated update on how we enjoyed our holiday... we LOVED it. My husband is keen for us to do something similar next year !! The parador in Leon was fabulous but we loved stopping at all the wee places along the way as well. Particularly enjoyed our stay in Cudillero. Thanks again for all your efforts.

Dear Olaia, We wish to express our gratitude for your wonderful organisation of our recent holiday in Northern Spain. The hotels you selected were of the highest quality (especially the parador in Leon) and the documentation that you provided was excellent. We intend to return to the region sometime in the next few years and will not hesitate to engage your services again. Best wishes

Hi Ken

Many thanks for all that did for us on honeymoon it really was fantastic, we arrived home last night and both of agree it was the best holiday we ever had.

Dear Olaia, I am writing to say how much we enjoyed our trip and how well it all went. Every aspect of it was well organised, and nothing went wrong……. We were amply provided with information on the regions we visited, together with local maps, which were all helpful….I would certainly have no hesitation in recommending your company to anyone. I have to admit it felt like a leap in the dark, when sending off the payment for the holiday, as one hears some horror stories of dealing with companies on the Internet - but my faith in you was very amply rewarded.

Ken, the group had a wonderful time in all the venues we visited. The restaurants were very good. The guides we had were top notch. We had lots of fun. We haven't laughed so much in a long, long time. And we haven't learned so much in a long, long time. That was due to the quality of your guides. We would never have appreciated the treasures of El Prado, the Mesquita in Cordoba, the Alhambra, or the treasures of Toledo, Avila, Segovia or Madrid without the insights provided by your guides. I will enthusiastically recommend Totally Spain to friends and acquaintances considering a visit to Spain. I'm not sure when, but we will return. I look forward to working with you again.

Dear Ken

On behalf of all the party, I would like to express to you how much we have enjoyed our Spanish tour you organized. We would like to commend you on the itinerary and all the places/sights you have selected. The guides were particularly outstanding in all aspects- they were very knowledgeable, helpful and friendly and the drivers were punctual and friendly. Be rest assured that you will be highly recommended by us all.

Good morning Ken,

Just a quick note to say that we returned home late last night from Barcelona and that everyone had a wonderful time in Spain. Your program, hotel choices were excellent and everyone was prepared for us, guides were on time and all went smoothly. Carlos is an excellent tour manager and took care of everyone's needs. I will respond with more details later after I catch up with all of my correspondence but wanted to say that the quality of what you provided for us was outstanding with many pax saying that it was their best trip ever.

Hello Belen,

We just returned from our Spain holiday. We had a spectacular time. We enjoyed your country so much. The people we met were friendly. The local cuisine was the best. This was all due to your expert planning skills. The itinerary you planned for us was spot on. We spent the just the right amount of time at each location. We enjoyed everything you booked for us. The accommodations, the tours, all were exactly what we hoped for. The Casa Rural host were gracious. The staff at the hotels excellent as well. We especially enjoyed Caserio Iruaritz and the fantastic meals Francisco prepared for us. We will recommend you and Totally Spain to anyone travelling to Spain. Thank you so much for putting together such a wonderful, problem free holiday!

Hi Olaia,

We can't thank you enough for the wonderful trip you organized for us. The vehicle was perfect for four adults. Picking it up at the Barcelona Airport was a breeze. The Paradors were awesome. The information packets you sent to the Cardona Parador had a wealth of useful information. Once again we can't thank you enough for all your help. Trust us we will be recommending you and your company. 

Buenos Dias Ana,

Thank you so much for your considerable help and expertise in organising our 11 day vacation. In spite of the inclement weather, we thoroughly enjoyed our first full vacation in your beautiful country and will certainly be returning in the near future…… All the events you booked were excellent and we enjoyed all of them. Thank you again, I have already given your info to several other friends contemplating a vacation to Spain.

I would highly recommend Belen of Totally Spain as a vacation planner.

We originally attempted to plan our trip of Portugal and Southern Spain by ourselves and it immediately became clear to us that we were in well over our heads. Thanks to Belen, we were able to enjoy exceptional guides, first rate hotels in the perfect part of the towns in which we stayed, and drivers who took us to and from the airports/train station. All this at a price well within our budget!

Hi Olaia. Di and I had a fantastic trip - due in no small part to your assistance. Thank you.
You can see my blog about our trip here: www.psukheblog.wordpress.com/2012/10/25/the-spanish-trek/
There are lots of additional photographs here:
The Spanish trek : www.p a u l p e r t o n.c o m

We have returned from our trip to Spain and I want to report that all your planning went perfectly. We greatly enjoyed the culture of Spain. All the guides were very good and we especially enjoyed our day with Roger……I thank you greatly for all your many prompt e-mails to my questions and hope we have another trip together.

Dear Olaia, I just wanted to thank you again for helping us set up our recent trip to the Basque country of Spain. We were delighted with all the hotels we stayed in, and everything went very smoothly. The highlight of the trip was our Pinxtos tour with Iñaki. He did far more than we expected and made our stay in San Sebastian a truly fun experience. If we have the opportunity to return to Spain (I hope!), we will contact you again, and certainly recommend your services to others.

Olaia, Well, we have completed our wonderful trip to your country and we had a delightful trip. All our plans worked out perfectly and we want you to know that we appreciate your help with the planning and setting up all of our reservations. The hotels and paradors were great. Thanks again for all you did and know that we will recommend you to our friends.

Ken

Just wanted to thank you for everything you did for us. We had a tremendous time in Spain, and were so, so sorry to leave. All our guides were terrific--particularly Federico--and all your advice flawless. Also, the reliability of the drivers made the trip stress free. Thank you again--I will tell all my friends about Totally Spain! All best, Mimi

Dear Olaia,

Thank you for all the bookings you made for us and all the suggestions in the planning process. I would never have been able to do all the plans and bookings myself. The standard of accommodation and their wonderful locations, the information sheets, all the vouchers, just made the trip relatively stress free. 18 days in Spain just wasn't long enough! I hope we can come back again some time. I will certainly recommend your company to others! In fact, I have already. Several tourists we met asked us how we planned out trip, as they were either finding it difficult by themselves, or were part of an unsatisfying group tour.

Ken,

I have been remiss in not writing to you about how wonderful our trip was. The hotels were in perfect locations and charming, our guides were sensational (esp. Oriol, Jim, and Frederico), all the special activities you chose were great. We were in such good hands with you and your team and you all made our vacation one that will be a lifetime memory. They also sent us to fantastic restaurants -- oh, the food! We feel we have only scratched the surface with your wonderful country.

I'm so glad Mimi got in touch with you. I know she will have a great trip. Thanks again for everything, Emily