TOTALLY SPAIN CUSTOMER TESTIMONIALS

Dear Olaia

Erin and I are sitting in the Barcelona airport and saying that the trip you planned was executed to 

perfection. Everything was organized timely, and well thought out. Our private tours were amazing. 

Gracias. 

Please do not hesitate to use us a referral. It would be our pleasure.

In 2018, we traveled throughout Spain and Portugal, along with a day in Tangier. Every aspect of our trip was expertly arranged by Totally Spain. We were pleased with the hotels, transportation, and guides. It truly was an excellent trip! If only Totally Spain could be replicated in every country!

Re-Produced from our Google Reviews

We want to thank you from the bottom of our traveling hearts for our magnificent vacation. The arrangements you made were so excellent......

All three of us made it through with a thousand great memories of places, people, food, wine, museums, mosques, cathedrals, music choices on cab drivers' radios, unbelievably narrow streets, sacred processions, did I mention food and wine? We are recommending your agency to people we talk to here at home! 

Gracias muchisimas. 

Hi Olaia

This big THANK YOU is quite late from when it was due, but I still need to send it.  My husband, Daryl, and adult son, James, enjoyed their Totally Spain trip in October, 2017.  Everything you planned went perfectly.  The Toledo guide was particularly outstanding!  They enjoyed everything your recommended and Daryl said he would love to return to Spain someday.  He so very much enjoyed the rhythm of the country, the people and the food!  You do an excellent job.  Their accommodations were perfect.  Thank you, thank you.  You removed an enormous amount of stress regarding their travels!

Review from Yelp

Absolutely appreciative of Olaia from Totally Spain for organising a memorable family trip to Madrid, Segovia, Bilbao and Barcelona.  From wanting to see as much of the major cities to dining  at the World's oldest restaurant;  going up in a hot air balloon  to listening to the angelic voices of the Monserrat Boys' Choir, Olaia made it all happened within our 9 days there inclusive of recommended places that we were not initially aware of.   All spaced out in a comfortable pace.

Olaia put us in lovely apartments and hotels, all within walking distances to shops, museums and glorious food.

The guides like Esther Benito in Madrid,  Jose Manuel Calleja in Bilbao whom she arranged for us were all so amiable, well-articulated and imbues passion in their country's history and all it has to offer. Realizing that we enjoyed architecture, Jose went the extra mile to show us beautiful inspiring buildings along the Rioja Valley

Ewan from Devour Madrid brought to life the selected masterpieces at Prado Museum and making it such a memorable study of Spanish art history for my family. Coming from an country where we don't learn about European history nor its artwork, it's nice when your kids becomes fascinated and now have a favourite Velazquez painting .
In Barcelona, Mar Ramoneda  weaved her magic spell and turned what would have been an impossibly long day to see all 4 of Gaudi's masterpieces into an enchanting  one immersed in the genius of the architect .

The whole team is great, even  Jose the driver in Barcelona who picked us from the airport and subsequently saw us off,  made us feel so very  welcomed in his city and gave us great pointers on the type of cheese and  Jamon to enjoy.
Two Thumbs up to Totally Spain.

Review from Yelp

Total pleasure! We are experienced travelers - I've arranged complicated trips for my family for years - but traveling to Spain during the Christmas holidays on relatively short notice with an 81 year old mother? I knew I needed help. A visit to the Alhambra? They were sold out in September! I found a reference to Totally Spain online and started exploring their website. Shortly afterward, I made contact with Olaia and found my zen. After getting a thorough idea of what we were looking for, Olaia crafted an adventure from Madrid to Nerja, Granada, Seville and back to Madrid. She arranged private transfers, wonderful hotels, private tours, bicycle rentals, AVE tickets, museum passes, expert guides and even made dinner reservations for the holidays. She had great suggestions and was always available to bounce ideas off and answer any questions. The packet she sent was a thing of beauty - each city separated with corresponding maps (highlighting hotel and other important locations), detailed notes on sightseeing, history, restaurants and culture, and brochures for additional activities we might be interested in (Hamman in Granada!). All vouchers, passes, AVE tickets, etc were printed and included for easy access. Every driver, guide and tour, met us promptly and exactly where we expected. And they were all professional, personable and a pleasure. There were never any confusion or wasted time. I loved that Olaia could help me with whatever parts of the trip I wanted. We had her book hotels for us, but there would have been no problem if we had decided to airbnb it. And their website and blog has a wealth of information. The holidays can be stressful. Planning a trip is stressful. The trip itself can be stressful. We had none of that. We had Olaia, and we had a great time!

Thank you for all your help with our holiday. We had a fantastic time. The Christmas meal in our hotel was fantastic, the food and staff were amazing. The private transfer was lovely too.

We are thinking of where to go for our next Spanish trip.

Just a quick note to thank you again for organising another excellent holiday for us in Catalonia. Everything went very well - the car was fine and the hotels were all excellent. The Hotel San Jorge in Platja D'Aro was a different kind of experience for us from the paradors, but we liked it very much too.

I hope to get in touch again in 2018; maybe starting again in Santander and going further over towards Santiago.

Thank you so much for all the arrangements you made for us. We had a wonderful trip. The hotels were perfectly located, attractive, clean, comfortable, and well staffed. We felt very well cared for. Your restaurant selections were excellent. We loved all of them! 

Our drivers Javier and Alberto plus Ismael were excellent. We loved the Flamenco show. Great artistry!

The trains were all good and on time. Overall this was a fabulous trip!  We enjoyed it so much! Everything worked perfectly thanks to your attention to detail, knowledge, and excellent connections. I would happily recommend you and Totally Spain to anyone.

My wife and I fly out of Madrid tomorrow heading home with great memories of a wonderful holiday in Spain behind us.

Much of the holiday was organised by you so I need to thank you very much. The accommodation was first class, the restaurants were amazing and the tourist information was all extremely useful.

Thank you Olaia, you are a very professional, top class, tour consultant and I am most grateful for everything you did to make our visit to Spain so wonderful.

Estoy de regreso en Honduras y por este medio quiero expresarles las gracias por la coordinacion del viaje que hicimos desde Oviedo,Santander, Bilbao a San Sebastian. Espana tiene sitios, ciudades y pueblos bellisimos, llenos de historia, de gastronomia y de personas muy amables. Disfrutamos mucho nuestra estadia en su hermoso pais. Los felicito por el profesionalismo con el que trabajan y esperamos en un futuro cercano volverlos a contactar.  

Our trip was wonderful! I was amazed that everything worked as planned. The drivers were always on time. The tour guides were waiting for us and they knew so much!! They were patient and answered all our questions. We loved the hotels especially in Seville and in Granada. I must admit that Granada was my favorite place and my favorite hotel. The receptionists at the hotel there were so pleasant and willing to help.

I want to thank you for organizing such a great trip. My only regret was that we didn’t spend more time in each city, but that encourages us to go back and spend more time in Spain. Thank you for such a well organized trip. We appreciate your service and consideration. We hope to plan another trip with you.

Sincerely,
Cora Five and Richard Ditoro
 

Ken, Our daughter Kari, Mary Ann and me had a wonderful trip in Spain. 
I am not sure a vacation can get much better. Our only regret was we all wished we could have stayed a little longer. Your itinerary, hotel selection, food outings and our cooking class was simply superb.  
 
And yes we remembered Oriol from our last visit. Oriol was great. His insights and taking us to places we would not otherwise see made our trip incredibly memorable. 
 
Well this is the third time we have used Totally Spain. We heartily recommend your company to our friends and family and some of them have already taken advantage of your services.
 
We look forward to booking another trip with you.
 
Thank you so very much
 

My wife and I have just returned home from a wonderful 2 month holiday on Spain. It included a Parador tour and spending time in Madrid, San Sebastian, Salamanca, Seville, Cadiz, Ronda, Malaga. The trip was largely organised by Olaia and we are very grateful to her for the result. It all went perfectly. She gave us very helpful information on everywhere we went and booked wonderful accommodation and great restaurants.

Review reproduced from our Facebook Reviews 24/10/2017

Ana, I just wanted to follow up on the trip we booked with you and let you know what a wonderful experience it was for my family. 

The package you sent to us was remarkably helpful, so well organized and frankly thorough. Normally i would do a bit of research, and i didnt have time for this trip, but frankly i came away feeling that we had seen everything we wanted to see and it was all quite remarkable. 

The paradors I had always wanted to visit and they didn't dissapoint! It was so hot that having those swimming pools turned out making me a savior to my wife and daughter.

oh yes and Antonio was a great guide. 

thanks again, i will be recommending you to anyone i know planning a trip

We had an excellent experience with this company! They provided so much information and were exceptionally well organized.

Review reproduced from our Facebook page dated 09/08/2017

Dear Olaia, We are now safe back home in Norway, and I am writing to you to thank you for all the work you did for us making this a fantastic holiday!! It just could not have been better!

- There was no mistake any places during the 11 day long trip!
- The hotels you had found for us was better than expected!
- The locations of the hotels couldn't have been better!
- The activities you had found was just what we wanted.

If you at any time need a reference for Norwegian customers asking you for
assistance for a Spain holiday, I will with out any doubt voucher for you
and your company.

Again, thank you so much for making this one of our best holidays ever!

Hello Olaia, I just wanted to let you know that Diane and I thoroughly enjoyed our trip to Spain.  It was everything that I had imagined, and more. Very beautiful and varied terrain. Thank you for coordinating so efficiently.  All drivers and guides were wonderful and very punctual, as well.  It was a journey I will never forget, and I will highly recommend you and Totally Spain for future reference. All of our accommodations were spectacular and people so friendly, too.

Review from Yelp

Olaia at Totally Spain shepherded us through the planning and customizing of our trip to 6 cities in Spain and Portugal.  The way our itinerary was laid out and coordinated showed the experience and connections that they have built.  Our guides were excellent, insightful people and our transport interfaced flawlessly.  We couldn't have been happier with the service provided and the quality of hotels.

Review from Yelp

Just completed a 3 week tour organised by Olaia and Ken from Totally Spain. The level of detail  and attention to detail of all the plans and arrangements was fantastic. Our trip included a walk on the Camino,and a self drive trip through Northern Spain and Portugal. The hotels and Paradores that we stayed in were fantastic, with sea, castle or cathedral views.The transfers to and from the airport were fantastic and all the maps and driving directions ensured we didn't get lost and found out hotels easily. The suggestions for things to do and see and places to eat were also very helpful. The itinerary was well balanced and thought has been put into driving distances and the time we spent in each place. We highly recommend Totally Spain and we aim to book another trip with them.

Olaia from Totally Spain organised our honeymoon in Spain for my wife and I.  We had a basic idea of what places we wanted to go to and how much time to spend in each place. However we also had some time constraints and knew we wouldn’t be able to go to as many places as we would have liked and Olaia’s advice helped us to decide on where to go.

We wanted a mix of self travelling but with some tours for some key attractions. We gave Olaia an idea of the style of accommodation we wanted and the kind of things we wanted to see. She was able to organise a really awesome trip for us, with activities spaced out at a good pace and the style of accommodation we were wanting. As she had mentioned that we were on honeymoon we were given free upgrades at quite a few locations.

The tours that she organised were really informative and enjoyable; the tour guides really knew what they were talking about!

I wouldn’t hesitate to recommend Olaia for anyone planning a trip to Spain.

Review reproduced from our Facebook page 13 July 2017

We enjoyed the trip very much  - especially the food and wines. All the guides were very knowledgeable, especially Esther in Madrid.  

I will definitely contact you again when we visit Spain next time and If I have friends going to Spain I will recommend your company to them. 

I want to express my appreciation to your excellent job.  I am totally happy with your services.  Since this was my first time using travel agency, I was really skeptical until we arrived Cordoba.  But your people proved that I was wrong.  Now I am regret that I didn't use your service in Madrid and Barcelona.  I will recommend your service to anyone who is interested in traveling Spain.

Review from Yelp

We booked a trip for 6 people, including our 4 adult children in their 20s.
Belen organized a trip to Seville, Ronda, Granada and Barcelona.  She arranged private transfers and got us amazing guides and tickets to events. Everything was like clockwork and the hotels were exactly what we requested.  Most importantly, Belen was incredibly responsive; I had a lot of questions as we planned and she was always so quick to respond and so positive in her interactions.  I couldn't recommend her more highly; it was the perfect trip!

Review from Yelp

If you are traveling to Portugal or Spain, by all means let TotallySpain plan your trip.  A recent trip brought me to 4 cities in those countries, with an itinerary TotallyPlanned by TotallySpain.  I could not be happier!
TotallySpain will ask you what you like to do (and what you are able to do), and whether you previously have visited the places you are going-- and will plan events and activities around your wishes, including hotels and transfers from airport or train station.  Our trip was perfect-- the hotels were great, and well located; every driver and every guide in each city arrived on time, was courteous and professional, and knew exactly where we were to go; the guides were knowledgeable and personable, and eager to share their love of the sights we were to see.  TotallySpain is the BEST!

Hi Belen,  We had an absolutely wonderful, perfect holiday in northern Spain.  Your recommendations, the accommodations, the tours, everything was delightful.  We greatly appreciate your putting the trip together for us.  Everything went perfectly.

The accommodations were terrific.  The pinxtos tour was fantastic, one of the real highlights.  We had no problems at all during our trip.

One thing I would suggest to all of your clients doing a self-drive tour: in one of your blogs, you had mentioned the Allday Internet portable wi-fi device.  We arranged for one of these, never having tried one before.  I didn't think I would use it that much, since I try to avoid email when traveling, and I am not a fan of Facebook or social media.  As it turns out, the device was worth its weight in gold.

We have a good GPS having a chip of European maps, but we found it to be almost worthless in the cities.  It did not respond fast enough, and was inaccurate in many places.  We started using our iPhones for wi-fi navigation in conjunction with the Allday Internet device, and it was vastly more accurate and easy to use.  We don't use cellular service very much on our phones when traveling overseas (too expensive), but even just using wi-fi the phones were much, much better than a GPS.  I think we would still be driving around Haro and San Sebastian looking for our destinations if we had not had the Allday device and our phones.  Thank you for letting us know about these devices.  I don't think I will ever travel overseas again without one.

We could not be more pleased with the trip you organized for us.  Thank you.  Should you ever need a reference, or if I can review Totally Spain on Trip Advisor or a similar site, I would be glad to help.  The only thing I would do differently is stay longer!

Thanks once again, and you can be certain that when we return to Spain, it will be with your help.

Hi Belen, We would just like to say that the the tour you organised for us went off without a hitch. 

Your planning was meticulous, detailed and responsive.  Your communications were precise and prompt.  Hotels were as described and your people were all where they needed to be, on time.  Even the weather was beautiful throughout, except for the two days of rain we had in Barcelona.  Pity that.
 
The documentation you gave us was thorough and complete.  Markups on the maps etc were a great, helpful personal touch, and the information provided was so comprehensive that we could have spent days exploring at each location [as is always the case when travelling].
 
The pintxos and tapas tours were wonderful, particularly the one in Barcelona, and your strong suggestion about the parador at Santiago de Compostela was excellent and we are glad you “insisted”.
 
All up, a well planned and arranged tour in tune with our personal wishes! Your excellent local knowledge was well worth it.  Well done indeed!
 

Dear Belen, Thank-you so very much.
 
We have received the package- and it is amazing. 
Everything is so well organized. My husband is a very organized man and he is so happy! 
We are pleased with the amount of detail that you have included. 
We also think the accommodation looks fantastic. 
You have done an excellent job.
 
Just fabulous!

Review from Yelp

We are experienced travellers who have always done our own booking and exploring but when we looked at seeing parts of Portugal, Andalucia, Barcelona and Madrid on our own we ran into all sorts of questions on the best way (route) to see what we wanted to see.  A couple of internet queries led us to Belen at Totally Spain and as a result we just spent 5 weeks of the most organized, thoughtful trip we've ever had.  All it took was a little back and forth about what kind of travellers we are, what hotel expectations we had and what kinds of events we'd be interested in and, bam, our trip was planned and booked.  Hotels, car rentals, bus rides, train tickets, port tasting, fado show, sherry tasting, Familia Segrada, Prado, walking tours, etc etc.  Done.  Totally Spain is magic.  No language issues, very cognizant of needs/wishes, very attentive and helpful.  NOT ONE booking issue unlike what you read on the internet with self booking at hotels or AirBnB.   While we were on the road a few upcoming events informed Totally Spain of a time change or venue change and Totally Spain made sure we were apprised of the changes.  Can't say enough good things.  Thank you Belen.

Review from Yelp

We are happy to have Totally Spain's service for our vacation arrangement in Spain. We had a good impression of the country, the people, the culture and many of beautiful sceneries.